Emma began her career in finance but quickly realised that her chatty nature was better suited to a different environment. She transitioned into client and contract management, where her communication skills truly shine.
With 22 years of experience managing large, complex IT contracts in outsourced organisations, Emma brought her expertise to Zetta Connect to focus on the commercial side of the business. She shares our passion for prioritising customer needs, ensuring we deliver exceptional products on time and within budget.
What do you do (role)?
Commercial Director
What do you enjoy most about your job?
The variety of tasks keeps things exciting!
If you could switch roles with anyone else in the company for a day, who would it be and why?
I’d switch with Matt. He does the job I used to do, and I really enjoyed it.
What do you enjoy doing when you’re not at work?
I love running, walking my dog, and playing taxi for my kids.
If your job title was an emoji, what would it be?
I’m not sure if there’s a bossy scary emoji! 🙃
What’s your favourite response to “Have you tried turning it off and on again?”
“What do you mean, turn it off and on again? It’s unplugged!” (Yes, that actually happened with a client who was shouting about a printer issue!)