Ongoing commitment

Monitoring
& SLA

Zetta offers you ongoing support to resolve any unexpected problems. We use proactive monitoring software to ensure that our networks are operating effectively and efficiently. We will know that a network has gone down before you do!

Our support includes:

Zetta Connect Service Level Agreement – 24/7 equipment monitoring

4 hour targeted resolution time
for critical fixes within London

Engagement

Our prime commitment is to make the lives of landlords and tenants easier.

That’s why we make sure to engage with potential tenants to go through your building’s connectivity capabilities and requirements.

Replacement

Zetta Connect only uses trusted, high quality equipment. However, unforeseen events or accidents can happen at any time, so we always hold a wide range of replacement stock to ensure rapid turn around to fix any eventuality.